We understand that plans can change, especially with kids! Our policy balances flexibility for families with the need to cover committed costs (staff, facility, supplies). All requests must be in writing- email to frontdesk@sportplusacademy.com Cancellations more than 14 days before camp start (before March 23, 2026, for April 6–10 camp): Full refund minus a $25 non-refundable registration/processing fee per child. Cancellations 14 days or less before camp start (on or after March 23, 2026): No cash refunds. The full amount paid can be credited toward any future SportPlus program (summer camp, weekly classes), upon request. Credits are valid for 12 months and can be used for siblings or future enrollments (non-transferable between families). Camp cancellation by us (e.g. unforeseen closure): Full refund or credit, your choice. Early notice helps us quickly accommodate other eager families waiting to join! Thank you for understanding!